Thank you for choosing us, we hope you will like the set with lights!
Don't worry if there is anything missing from your set.
Please contact our customer service, we will solve it for you in time.
The following is the reissue service application process:
- Please provide your purchase channel (Amazon, Official site, Walmart, Aliexpress, etc.) and order number
- Indicate the type of problem（Missing bricks, Broken bricks, Missing light kits, Broken light kit or Others)
- Please describe your problem and attach a picture of the missing part and the number of pages in the manual corresponding to the part
- Our after-sales team will reply to your information as soon as possible within working days
- After the approval, we will arrange replacement parts service for you free of charge
Example of the email:Subject of the email：Replacement Parts
Purchase channel: Official Site
Order number: FW*****
Type of problem: Missing bricks
Problem detail: *******